Creative Operational Solutions
Creative Operational Solutions
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  • Services
    • Overview
    • Operational Design
    • Workforce
    • Compliance and QA
    • Revenue Cycle Mgt
    • Technology Automation
    • Data & Dashboards
    • Change Management & LMS
    • Client Experience
    • Community Health
  • Sample Toolkits
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  • More
    • Home
    • Services
      • Overview
      • Operational Design
      • Workforce
      • Compliance and QA
      • Revenue Cycle Mgt
      • Technology Automation
      • Data & Dashboards
      • Change Management & LMS
      • Client Experience
      • Community Health
    • Sample Toolkits
    • Contact Us
  • Home
  • Services
    • Overview
    • Operational Design
    • Workforce
    • Compliance and QA
    • Revenue Cycle Mgt
    • Technology Automation
    • Data & Dashboards
    • Change Management & LMS
    • Client Experience
    • Community Health
  • Sample Toolkits
  • Contact Us

✨ Technology & Systems Automation

When your tech stack is aligned and automated, everything works more efficiently.

We help organizations modernize their digital infrastructure, secure their systems, and automate their most critical workflows. From backend cloud configuration to frontline task automation, our solutions are practical, scalable, and grounded in your real-world needs.

Whether you're struggling with siloed systems, clunky IT workflows, or inefficient manual processes, we bring people, platforms, and processes into harmony.

📌 What We Offer

⚖️ IT Infrastructure & Security

  • We configure and optimize cloud platforms like Azure, AWS, and Google Cloud to support identity, cost control, and compliance.
  • Includes IAM setup, VPC/VNet design, and hybrid AD integration.
    We also implement security controls such as network segmentation, firewall policies, endpoint protection, and audit readiness (e.g., HITRUST, SOX, CIS).

🚀 Identity & Access Automation

  • We manage lifecycle automation via Okta, SCIM, SAML, Workato, and HRIS triggers.
  • We also support app integrations via SWA and OIDC, plus advanced policy design (MFA, contextual access, custom claims).

⚙️ Workflow Automation & Integration

  • We design and implement automations using tools like Power Automate, Workato, and Zapier.
  • We build REST API integrations across HR, ITSM, EHR, and RCM systems to reduce manual work and improve data consistency.

🛠️ ITSM & Process Automation

  • We help you streamline service desks (Freshservice, ServiceNow), automate common tasks, and build out service catalogs.
  • Includes end-user workflows, knowledge base content, and SLA tracking.

🔧 Custom Scripting & Tools

  • We develop PowerShell, Bash, and Python scripts to automate tasks in Jamf, Intune, and EHR platforms.
  • We build custom reporting tools, deployment pipelines, and cross-platform workflow triggers.

💡 Our Value Add

  • Integration: Your platforms, people, and processes work together in harmony.
  • Security: We bake security and compliance into every solution.
  • Efficiency: Automation reduces errors and empowers your team to focus on strategic, high-value work.
  • Tech Debt Reduction: We modernize legacy workflows by leveraging APIs and intelligent automation, eliminating hidden overhead and building future-ready infrastructure.
  • Scalability: Systems are built to grow with you.

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