Automation & AI: the busywork automated, and AI you can defend to an auditor

Growing organizations collect systems faster than they manage them: an EHR here, HR software there, a dozen SaaS tools, each with its own passwords and its own version of who works here. New hires wait days for access. Offboarding is a checklist nobody finishes. Staff manually re-key the same data between tools. And AI is already in the building, usually with no policy, no training and no idea what data it is touching. The result is security risk you can't see and hours of manual work you can.

HRIS-driven onboarding and offboarding: Your HR system should be the single source of truth for who works here. We connect BambooHR, Paylocity, ADP, UKG, Oracle HCM, Rippling or Workday to Microsoft Entra ID, Okta or Google Workspace with SCIM, so a new hire's accounts, groups, equipment ticket and training assignments are created the moment the HR team enters them into the system, and every access is revoked the second someone leaves the company. Role changes update permissions automatically. You get an audit trail that answers compliance and audit questions in minutes instead of a week of spreadsheets.

Single sign-on and identity management: Design and implement SSO across your applications with Okta, Microsoft Entra ID (Azure AD) or Google Workspace, using SAML, OIDC and SCIM. Multi-factor authentication, conditional access and role-based policies built in, so one password gets each person exactly the access their job needs and nothing more.

Automation design and build: Map the manual handoffs between HR, IT, EHR, billing and scheduling systems and replace them with automations in Power Automate, Workato, Zapier or n8n, or custom PowerShell, Bash and Python integrations where off-the-shelf connectors fall short. Typical targets: credentialing paperwork, referral tracking, inventory reorders, report distribution, and corporate device management automation via Intune, Jamf or any other MDM solution.

AI in daily operations: We help you choose and roll out the AI that actually saves clinician and staff time: ambient documentation (Abridge, Nabla, Suki, DAX) with workflow fit and specialty templates; AI-assisted coding and prior-authorization follow-up; AI agents for intake, scheduling reminders and patient outreach; Microsoft Copilot or Google Gemini for the back office with role-based training. We run vendor evaluations against your EHR, your payer mix and your staff, pilot before you sign, and measure adoption afterward.

AI governance you can defend: An AI readiness assessment, a written acceptable-use policy that satisfies HIPAA and your funders, data-handling rules for PHI, vendor BAAs and risk review, and staff training that covers what to use, what never to paste in, and how to check the output. Then a quarterly review so the policy keeps up with the tools.

Security and compliance: Network segmentation, firewall and endpoint protection, email security, and access reviews. Audit readiness for HIPAA, HITRUST, SOC 2 and CIS, with documentation that holds up when the auditor asks.

Service desk and ITSM: Freshservice, Jira Service Management or ServiceNow with request catalogs, SLA tracking and a knowledge base, so requests stop living in email and onboarding tickets open themselves.

Working SSO with documented policies, an HR-to-IT onboarding and offboarding flow that runs without a checklist, a security gap analysis with the fixes applied, automations your team can maintain, an AI policy and training your staff have actually completed, and a short list of what to tackle next.

Who it's for: Organizations of 10 to 500 people with more systems than IT staff; private practices, medical groups, clinics and nonprofits whose onboarding and offboarding still run on spreadsheets; HR and IT leads who want the handoff automated; and leadership teams that want AI in the building on purpose, with a policy behind it.